Chef Tiffany Derry: Hospitality Starts With How You Treat Your Team | Influential Women Podcast

Hospitality isn't just about how you make the guest feel. Chef Tiffany Derry believes it starts with how you make your own team feel. In this Influential Women Podcast conversation, Tiffany challenges the traditional focus on service steps and processes. Before asking employees to create an exceptional experience for guests, she believes leaders should look at what's happening inside their own teams. How does the cook speak to the front of the house? How does the front of the house treat the dishwasher? Are kindness, patience and consideration part of th… Video by YouTube channel.