Bobbie Lloyd: Great Hospitality Can Be Learned | Influential Women Podcast

What makes someone walk into a business and immediately feel welcomed, valued and cared for? For Bobbie Lloyd, much of what she knows about hospitality traces back to her time at Union Square Cafe, where she spent three years working alongside renowned restaurateur Danny Meyer. In this Influential Women Podcast conversation, Bobbie shares how that experience shaped the philosophy she later brought to Magnolia Bakery. Just like employees want to feel seen, heard, understood and appreciated, she believes customers want that same recognition. They want to k… Video by YouTube channel.